Support
OyilaPrompt AI Support
Need help with OyilaPrompt AI? Use the guidance below or contact our support team.
Getting started
- Install OyilaPrompt AI from the Chrome Web Store.
- Pin the extension to the Chrome toolbar.
- Select text on a webpage or open the extension.
- Choose the writing or career tool you need.
- Review the result before copying or replacing text.
Common issues
The extension does not open
- Refresh the webpage.
- Confirm the extension is enabled in chrome://extensions.
- Try opening OyilaPrompt AI again from the Chrome toolbar.
Selected text is not detected
- Select the text before opening the extension.
- Keep the webpage open while using the tool.
- Some restricted Chrome pages do not allow extensions to read or replace content.
Generated text is not inserted
- Use Copy and paste the result manually.
- Refresh the page and try again.
- Some websites use custom editors that may limit automatic replacement.
Login or account problems
- Confirm that you are using the correct email address.
- Sign out and sign in again.
- Check your internet connection.
Usage limits
- Usage limits depend on the user’s current plan.
- The extension displays the remaining allowance where applicable.
Contact support
Email us at support@oyilaprompt.com and include your browser version, extension version and a description of the issue. Please do not send passwords, API keys or other sensitive personal information.